Why can't customers see any available times?
Check the booking mode (Fixed sessions show only your events), opening hours, Closed days and Blocked time, minimum notice and how far ahead customers can book, staff hours and services, resources and your monthly booking limit.
How to do it
- Check the booking mode in Settings β Opening hours & times: Fixed sessions (events) offers only the sessions you create, not free times.
- Check opening hours, Closed days and Blocked time there too, plus minimum notice and how far ahead customers can book.
- Check the staff member's working hours and assigned services.
- Make sure the service is active and, if it uses a resource, that the resource is free.
- In Subscription check that the monthly booking limit is not used up.
Tips and common mistakes
- Quick test: open your booking page from My pages in a private browser window.
Where to find it in Resovu
Related
Didn't find the answer?
Write to us via Support in the admin or at resovu@resovu.com.
Contact support