Services, team and time
Services, staff, opening hours, classes and resources.
- ServicesHow do I add a new service?Go to Services → Add service and fill in the name, duration and price. The service appears on your booking page straight away; the number of active services depends on your plan.
- ServicesHow do I add staff and set their working hours?Go to Staff → Add, enter the name and e-mail, then set working hours and the services they provide. Customers can then book that person.
- ServicesHow do I give a colleague access to the admin?Invite them from Staff. They log in with a code sent to their e-mail. For the staff role you decide whether they see all bookings or only their own, and whether they see customer contacts.
- ServicesHow do I set opening hours, holidays and time off?Go to Settings → Opening hours & times to set your hours for each day. Add holidays under Closed (holidays, vacation) and shorter blocks under Blocked time; customers cannot book them.
- ServicesHow do I stop gaps between appointments?In Settings → Opening hours & times, under Minimise gaps between bookings, choose Reduce gaps (hides gaps too short for any service) or Eliminate gaps (only times next to your other bookings). Starter plan and up.
- ServicesHow do I add a break before or after a service?Open the service and set the break before and after it in minutes. The time is blocked in your calendar but customers do not see it.
- ServicesHow do I create a class or event for several people?In Events create a session with a capacity and make it repeat if you like. Customers book the free places; several places in one booking need group bookings turned on in Settings → Booking (Starter plan and up).
- ServicesHow do I set up recurring appointments for a regular client?In Recurring create a series every week, every 2 weeks or every month. Available from the Professional plan.
- ServicesHow do I stop rooms or equipment being double-booked?Add the room or device in Resources and assign it to services. Free times then take its availability into account.
- ServicesWhy can't customers see any available times?Check the booking mode (Fixed sessions show only your events), opening hours, Closed days and Blocked time, minimum notice and how far ahead customers can book, staff hours and services, resources and your monthly booking limit.
- How do I add my own question to the booking form?Go to Settings → Booking → Advanced configuration → Form fields and add a field (text, choice, checkbox). Customers fill it in when they book. Available from the Starter plan.
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