Why didn't my customer get the confirmation e-mail?
Most often it is in spam or the address has a typo. Correct the address in the customer detail and check Settings → Notifications.
How to do it
- Ask the customer to check spam or promotions.
- Check the e-mail address in the customer detail and fix any typo.
- Check that the e-mail is turned on in Settings → Notifications.
Tips and common mistakes
- Customer replies go to the business e-mail from Settings → General.
Where to find it in Resovu
Related
Didn't find the answer?
Write to us via Support in the admin or at resovu@resovu.com.
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