How do I take a deposit for appointments?
Open the service, turn on Require deposit and enter a percentage or fixed amount (accommodation: a percentage in the unit → Fees & tax). The customer pays by card, or by bank transfer with a QR code if you turn on Deposit by bank transfer.
How to do it
- For a service: Services → the service → Deposit / no-show protection → Require deposit.
- Choose a percentage of the price or a fixed amount and save.
- For accommodation set the deposit as a percentage in the unit → Fees & tax.
- The customer pays the deposit by card when booking – or by bank transfer with a QR code if you turn on Deposit by bank transfer in Settings → Payment methods.
Tips and common mistakes
- Card deposits need a connected Stripe account; deposits by bank transfer do not.
- With a deposit by transfer you confirm it in the booking with Deposit received, and you can send a balance request.
- For services, deposits are available from the Business plan; for accommodation in the accommodation plans.
Why it matters
Customers who paid a deposit turn up. A deposit is the most effective protection against no-shows.
Frequently asked questions
How much should a deposit be?
Typically 20–50 % of the price; for short, low-priced services reminders and a cancellation deadline are often enough.
Is the deposit deducted from the price?
Yes, the customer pays the rest on site, or by the balance payment for stays.
Learn more on resovu.com
Where to find it in Resovu
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