How long is a slot held until a bank transfer arrives?

In Settings → Payment methods, under Prepayment, turn on Require payment up front and set how long the slot is held. If the payment does not arrive in time, the slot is released and the customer is notified.

How to do it

1. Open Settings → Payment methods.
2. Under Prepayment turn on Require payment up front.
3. Set how long the slot is held.
4. If the money does not arrive, the slot is released and the customer is notified.

Tips and common mistakes

• When the payment arrives, mark the booking as paid – that confirms it.