How do I reduce no-shows for appointments?

Combine automatic reminders, a clear cancellation policy, a deposit for longer services and a waitlist. In Resovu you set them up in Settings → Notifications, SMS reminders and Booking, and in each service.

How to do it

1. Turn on reminder e-mails (Settings → Notifications) and SMS reminders (Settings → SMS reminders).
2. Set a cancellation deadline and fees (Settings → Booking).
3. Require a deposit for longer or pricier services (Services → the service → deposit).
4. Turn on the waitlist so freed-up places are filled.

Tips and common mistakes

• Start with reminders – they are the cheapest. Add deposits where no-shows hurt most.
• Cancellation fees and the waitlist are available from the Professional plan, service deposits from the Business plan.

Why it matters

Every no-show is lost revenue and time you cannot sell again. Reminders plus a deposit cut them sharply.

Frequently asked questions