How do I delete my business account and what happens to the data?
The owner deletes it in Settings β Data protection / GDPR β Delete account by typing DELETE. The subscription stops at once, the booking page stops working and the data is erased; only invoices and payment records are kept. It cannot be undone.
How to do it
Recommended: in Settings β Data protection / GDPR click Download data export β a JSON file with customers, bookings, services, events, staff, coupons and settings.
Tell customers with upcoming bookings yourself β Resovu does not notify them when the account is deleted.
If you take card payments, wait until your Stripe payouts are paid out.
Under Delete account type DELETE into the field.
Click Delete account.
Check it: the message Account deleted successfully appears.
Tips and common mistakes
- Only the owner sees Delete account; admins and staff don't.
- Just want to stop paying? Switch to Free in Subscription instead β your data and booking page stay.
- A paid subscription is cancelled straight away, with no refund or credit for the unused part.
- Your resovu.com address stops working and no longer shows your business name.
Frequently asked questions
Can a deleted account be restored?
No. Deleted data cannot be recovered, so download the export first.
What does Resovu keep?
Invoices and payment records that the law requires us to keep. Customers, bookings, services and settings are erased.
Where to find it in Resovu
- Open in Resovu
Menu path: SettingsData protection / GDPR
Learn more on resovu.com
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- Bookings and customersHow long are customer data kept, and are they deleted automatically?
- Bookings and customersHow do I export customers or bookings to Excel?
- Account and planHow do I change my plan or cancel my subscription?
- Account and planHow much does Resovu cost? Is there a free plan?
- Account and planWhere do I download Resovu invoices?
Didn't find the answer?
Write to us via Support in the admin or at resovu@resovu.com.
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