Which payment methods can customers use?
Three, all switched on in Settings β Payment methods: Cash (paid on site), Bank transfer (QR payment) and Card online (Stripe). Cash and transfer work on every plan without fees; card payments need your own Stripe account and carry Stripe's fee plus a Resovu fee by plan.
How to do it
Open Settings β Payment methods.
Turn on the methods you want: Cash, Bank transfer (QR payment) (enter your IBAN) and Card online (Stripe) (connect Stripe below first).
Drag the methods by the handle into the order customers should see them, then click Save.
Optional: under Prepayment require payment up front for transfers, or take only a deposit by bank transfer.
Check it: open your booking page and go through a booking β the summary offers exactly the methods you turned on, in your order.
Tips and common mistakes
- Cash: the booking is confirmed straight away; you mark it Paid on site β internal note when the customer pays.
- Bank transfer: the customer sees a QR code with the amount and reference. Resovu does not see the account β you mark the payment yourself.
- Card online: the customer pays on Stripe's payment page; the booking waits as Pending until paid. Shown only while your Stripe account is Active.
- In a manual booking you can also choose Card on site or Free of charge.
Why it matters
Offering the methods your customers prefer β and only those you can handle β means fewer abandoned bookings and less chasing for money.
Frequently asked questions
Can customers pay with Apple Pay or Google Pay?
Card payments run on Stripe's payment page, which may also offer wallets such as Apple Pay or Google Pay on supported devices. When a card has to be saved (accommodation balance or damage deposit), only a card is offered.
Which methods carry a Resovu fee?
Only Card online: 0β1 % by plan plus Stripe's own fee. Cash and bank transfer carry no Resovu fee.
Can I offer card payment only?
Yes, turn off Cash and Bank transfer. Make sure your Stripe account is Active, otherwise customers would have no method left to choose.
Where to find it in Resovu
- Open in Resovu
Menu path: SettingsPayment methods
Learn more on resovu.com
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