How do I add consents to the booking form?
In Settings → Consents choose how personal data is handled in the form, turn on Marketing consent or Customer account consent, and add your own with Add consent. Required consents must be ticked before the customer can book. Available on every plan.
How to do it
Open Settings → Consents.
Under Personal data in the booking form choose the required tick box or Information line below the form only.
Under System consents turn on Marketing consent and/or Customer account consent (optionally as Required consent).
Click Add consent, fill in the Consent name and Consent text, choose Required or Optional and link a document as External URL or Custom text.
Accommodation: under Accommodation: house rules and guest age choose two tick boxes, one, or an information line only.
Services attended by children: open Services → the service and turn on This service is offered to minors under Under-age participants.
Save and check the form on your booking page.
Tips and common mistakes
- The consent texts are prefilled and you can edit them. You are responsible for their wording.
- Whether a customer gave GDPR and marketing consent, and when, is shown in Customer detail and in the customers CSV export.
- Guardian consent: the form asks whether the participant is under the age limit of your country (15 in Czechia) and for the guardian's name and email. The booking is confirmed once the guardian confirms it by email.
- The Privacy policy version in Settings → Data protection / GDPR is saved with each consent.
Frequently asked questions
What happens if the guardian does not confirm?
The place is held for 48 hours. If the guardian does not confirm in time, it is released and the customer is told by email.
Can I show only an information line instead of a tick box?
Yes, choose Information line below the form only. When you add your own consents, personal data is handled there.
Where to find it in Resovu
- Open in Resovu
Menu path: SettingsConsents
Learn more on resovu.com
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Didn't find the answer?
Write to us via Support in the admin or at resovu@resovu.com.
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